Front Desk Receptionist

PT Kartika Firdaus · 📍 Bontang, Kalimantan Timur · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 12.000.000 per month
PT Kartika Firdaus is seeking a professional Front Desk Receptionist to join our team in Bontang, Kalimantan Timur. The ideal candidate will be responsible for providing excellent customer service, managing guest inquiries, and ensuring a welcoming environment for our guests. This is a full-time position with a competitive salary package.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and professional welcome.,Handle guest inquiries, reservations, and complaints with patience and efficiency.,Maintain accurate records of guest information and check-in/check-out details.,Coordinate with other departments to ensure smooth operations and guest satisfaction.,Manage front desk operations, including phone calls, emails, and walk-in guests.,Ensure the cleanliness and organization of the reception area.,Provide information about local attractions, dining, and other services available to guests.,Assist with event coordination and room assignments as needed.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1-2 years of experience in a receptionist or customer service role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using office software and computer systems.,Familiarity with local language and culture is a plus.,Ability to work well under pressure and meet deadlines.,Professional and friendly demeanor.

🛠️ Keahlian

Customer serviceCommunicationOrganizationMultitaskingProblem-solvingAttention to detailTime management
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